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Post by account_disabled on Feb 12, 2024 9:18:06 GMT
What are customer expectations Definition Customer expectations are defined as the set of considerations preferences and expectations that a customer has before and after purchasing a product or service from a company or brand. For example when you buy a product you want it to effectively meet your product needs. So even before buying any product the buyer has a list of expectations that he wants the product to fulfill. As a rule the clients demanded basic services. They want the product to be of the best quality. The price of the product should be fair and appropriate to the value of the Brunei Email List product. In todays era customers demand basic services and other expectations to meet them. They want companies to understand their needs and requirements and dont want to be seen as random figures. Now customers want products to change and some want to change products completely. Customers expect data protection services. Now lets talk about why companies try to meet customer expectations. When a company launches a product what does it expect It expects customers to be aware of and attracted to the product. And how can a company ensure that after customers purchase one product the customer will not rely on another alternative brand of the same product At this stage the company must ensure that all customer requirements and expectations regarding the product are met.
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